Frequently Asked Questions (FAQ)
1. What is Factual.Money?
Factual.Money, owned by Factual Manhattan LLC, is a U.S.-based global digital learning and publication platform founded in 2021. The platform is dedicated to Wealth Architecture—the discipline of building solid businesses, intelligent investments, and enduring wealth. Through structured learning, proprietary frameworks, insights, and decision-support tools, we help entrepreneurs, executives, business owners, and investors develop independent thinking and make better business and financial decisions.
2. What is the purpose of the platform?
The platform supports better financial and business decision-making through education, structured thinking, and a long-term perspective. 100% Self-Paced. 100% Online.
3. Is Factual.Money available globally?
Yes. The platform is accessible worldwide.
4. Is the content multilingual?
Key content, including courses and videos, is available with subtitles in English, Portuguese, and Spanish.
5. How do I become a member?
Membership is activated once the subscription process is completed. Access is typically available immediately.
6. What membership options are available?
Factual.Money offers multiple membership levels. Each level determines access to courses, tools, and platform features.
7. How do I access the platform after subscribing?
Access is provided through login credentials sent by email. The platform can be accessed from supported devices.
8. Can I cancel my membership?
Yes. Memberships can be canceled through the account dashboard. Access continues until the end of the current billing period.
9. Are memberships automatically renewed?
Yes. Subscriptions renew automatically unless canceled by the user.
10. What payment methods are supported?
Major credit and debit cards and supported digital payment methods are accepted.
11. Which currencies are supported?
Payments are accepted in more than 135 currencies.
12. Can I use the platform on different devices?
Yes. Factual.Money is accessible via desktop, tablet, and mobile browsers.
13. How are courses structured?
Courses are self-paced and organized by topic and membership level. Content is designed to be completed progressively.
14. How long do I have access to courses?
Courses included with a membership remain accessible while the subscription is active. Individually purchased courses are available for 1-year.
15. What topics do the courses cover?
Courses address financial organization, income generation, businessa, financial, and investing concepts, trends, independent thinking and long-term wealth construction.
16. Can course content be downloaded or redistributed?
No. Course content is provided for personal use only and may not be redistributed.
17. Is the content available outside the platform?
No. Educational materials and frameworks are proprietary and exclusive to Factual.Money.
18. Does Factual.Money provide investment advice?
No. Factual.Money does not provide investment advisory services, product recommendations, or portfolio management.
19. Where can I find the disclaimer?
The disclaimer is available on the platform.
20. Where can I find the Privacy Policy and Terms of Use?
Both Privacy Policy and Terms of Use are available on the platform.
21. Is there a sign-up fee or trial?
Membership terms, including sign-up fees or trial availability, are presented during the subscription process.
22. What happens if a payment fails?
If payment cannot be processed after multiple attempts, access to the platform may be suspended or canceled.
23. How can I contact support?
Support is available through the Help Center on the platform.
24. How should questions about courses be submitted?
Course-related questions should be submitted through the course page or via the Help Center for proper support.
25. How do I upgrade my membership?
To upgrade your membership, go to My Account and select the new Membership Level you wish to upgrade. For assistance, contact the Help Center through the platform.
26. I forgot my password. How can I reset it?
To reset your password, use the password recovery link on the login page and follow the instructions sent to your email.
Important Notice
All content provided by Factual.Money is for educational and informational purposes only. Users remain responsible for their own financial and business decisions.